About Me
Hello I'm Jacqueline, a Customer Service Recovery Coach.
My role is to assist organisations to evaluate their customer service processes and/or procedures. And yes, at times to rescue and revitalise your customer service team. There are many elements to good customer service teams. Here are some of the key components that I look at for:
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How can you improve your customer service staff skills
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How you can turn your customers into loyal fans
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How do you deliver exceptional service to the customer each and every time
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How do you assist and retain customers from being so price sensitive
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How do you retain your customers
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Without loyal customers you do not have a business.
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What are the benefits you are offering to your customers as opposed to your competitors
If you need a health check of your customer service team, please get in touch, no matter how small or large your company is. No job is too small as its about how we can work together for a positive outcome to your team.
If you would like further information about my services and what I can do for you, please send me a message or give me a call. Meanwhile browse through my website and check out the hints, quizzes and tricks on Customer Service.